Privacy Policy

At Woods Media Promotions (ABN: 25 210 531 049) ("WMP", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website or engaging our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Your name
• Business name
• Email address
• Phone number
• Website address
• Business information relevant to your project
• Information submitted through our website contact forms
• Communications between you and Woods Media Promotions

Where necessary to provide our services, we may also receive access to website login credentials, domain management accounts or other digital platforms. These details are used solely to deliver the services you have requested.

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Prepare quotes and proposals
• Deliver our services
• Manage projects
• Send invoices and payment reminders
• Provide customer support
• Improve our website and services
• Meet legal or regulatory obligations

We only collect information that is reasonably necessary to provide our services.

3. Website Analytics

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Time spent on our website
• Device type
• Browser type
• General geographic location
• Traffic source

This information is anonymous and is used to improve our website and user experience.

For more information, please refer to Google's Privacy Policy.

4. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website performance.

Cookies help us:

• Understand visitor behaviour
• Improve website performance
• Enhance user experience

Most web browsers allow you to control or disable cookies through your browser settings.

Please note that disabling cookies may affect some website functionality.

5. Third-Party Services

To provide our services, Woods Media Promotions may work with trusted third-party platforms including, but not limited to:

• Wix
• Wix Studio
• LandingSite
• Framer
• Google Workspace
• Google Search Console
• Google Analytics
• Stripe
• Domain registrars
• Website hosting providers

These providers have their own privacy policies and data handling practices.

Where possible, we only work with reputable providers that maintain appropriate security standards.

6. Client Websites

When building or managing client websites, Woods Media Promotions may have access to information stored within third-party platforms.

Ownership of client accounts, including Google Search Console, Google Analytics and Google Business Profile, always remains with the client.

Where we are granted administrative access, we use that access solely for the purpose of delivering the agreed services.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While no online system can guarantee absolute security, we use secure systems and industry-standard practices wherever reasonably possible.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Deliver our services
• Meet legal obligations
• Resolve disputes
• Maintain appropriate business records

When information is no longer required, reasonable steps will be taken to securely remove or destroy it.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of personal information where legally permitted

To make a request, please contact us using the details below.

10. Marketing Communications

If you contact Woods Media Promotions, we may occasionally send you information relating to our services.

You may opt out of marketing communications at any time by contacting us or following any unsubscribe instructions provided.

We do not sell or rent your personal information to third parties.

11. External Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or business practices.

The most recent version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your personal information, please contact us.